If you need help,
please contact us.
It will be a pleasure to help you.
From the Cancun International Airport, you must take a shuttle to the “ULTRAMAR” ferry in Puerto Juárez, Cancún which is only 30 minutes from the airport.
Ferry tickets to cross from Cancún to Isla Mujeres can be purchased there in person or online https://www.ultramarferry.com/en
Ferry tickets will be valid for one year at any time. You will travel comfortably and safely through the beautiful turquoise sea arriving at Isla Mujeres in just 25 minutes.
Next to the Isla Mujeres pier you will find the taxi station, which will take you to our hotel in just 3 minutes, or if you do not have heavy luggage you can walk to Lotus since we are only 10 blocks from the ferry.
We can assist you coordinate a private transportation for 2 or 4 people from the airport to the ferry. Payment will be in cash directly with the driver. To reserve this service, it is necessary to contact the hotel directly by email or telephone and provide your flight information for coordination.